BrandKwikID Documentation

Feature Documentation

List of features

1. Custom Document Capture

Definition: Allows capturing customer documents (ID proof, address proof, etc.) during the KYC process. Usage: Enables users to upload documents like Aadhaar, PAN, passport, etc. Variations Across Tiers:

  • Basic: Up to 5 documents per session.
  • Higher Tiers: Unlimited uploads.

2. Pre-VCIP Form

Definition: A form used before the Video Customer Identification Process (VCIP) for collecting user details. Usage: Includes pre-filled details, reducing errors and processing time. Variations: Unlimited across all tiers.

3. Reverse Geocoding

Definition: Converts a geographic location (latitude & longitude) into an address. Usage: Verifies whether the customer's location matches provided details to prevent fraud. Availability: Yes, across all tiers.

4. VPN Detection

Definition: Identifies if a user is using a VPN to mask their real location. Usage: Prevents fraud by detecting anomalies in IP addresses. Availability: Yes, across all tiers.

5. Liveness Check

Definition: Uses AI to ensure a real person is present during video verification. Usage: Prevents spoofing, deepfake attacks, and static image fraud. Availability: Yes, across all tiers.

6. Custom Theme

Definition: Allows businesses to customize the interface with their branding. Usage: Provides a seamless white-label experience. Availability:

  • Basic: No customization.
  • Managed, Premium, Enterprise: Yes.

7. Session Screen Recording

Definition: Records customer interactions during the KYC process. Usage: Compliance & audit trail for regulatory adherence. Availability:

  • Basic: Not available.
  • Managed, Premium, Enterprise: Available.

8. Multipart Video Call

Definition: Allows multiple participants in a video KYC session. Usage: Useful for business accounts requiring multiple signatories. Availability:

  • Basic: No.
  • Higher Tiers: Yes.

9. Integrated CKYC Download

Definition: Allows businesses to fetch customer data from the Central KYC (CKYC) registry. Usage: Reduces redundant document uploads and enhances verification speed. Availability: Yes across all tiers (with conditions).

10. Integrated CKYC Upload

Definition: Allows businesses to submit KYC records to the CKYC registry. Usage: Helps institutions maintain compliance and centralize customer data. Availability:

  • Enterprise only.

11. Integrated Aadhaar-based eKYC

Definition: Fetches customer data from UIDAI using Aadhaar authentication. Usage: Reduces manual data entry, ensures accuracy. Availability: Yes across all tiers (with conditions).

12. Integrated Digilocker Pull

Definition: Allows fetching of government-issued documents from DigiLocker. Usage: Secure, verified document retrieval. Availability: Yes across all tiers.

13. Penny Drop Bank Verification

Definition: Deposits a small amount (₹1) into a user's bank account to verify its validity. Usage: Ensures the provided bank details are correct. Availability:

  • Basic & Managed: No.
  • Premium & Enterprise: Yes.

14. Customized Unique Journeys

Definition: Allows businesses to define custom verification workflows. Usage: Personalizes the KYC experience based on business requirements. Availability:

  • Basic: 3 journeys.
  • Managed: 6 journeys.
  • Higher Tiers: Unlimited.

15. Document Facematch

Definition: Uses AI to compare a customer’s selfie with their ID photo. Usage: Prevents identity fraud. Availability:

  • Basic: Up to 1 match per session.
  • Managed: 3 per session.
  • Higher Tiers: Unlimited.

16. Data Storage

Definition: Duration for which customer KYC data is stored. Usage: Compliance with RBI & SEBI regulations. Availability:

  • Basic: 3 months.
  • Managed: 6 months.
  • Premium: 12 months.
  • Enterprise: 5 years.

17. Custom QNA

Definition: Allows businesses to add additional questions during KYC. Usage: Enables customized risk assessment. Availability:

  • Basic: 30 per session.
  • Managed: 50 per session.
  • Higher Tiers: Unlimited.

18. Chat Box for Agent and User

Definition: Live chat support for real-time assistance. Usage: Helps users complete KYC without confusion. Availability: Yes across all tiers.

19. Call Routing (Language, Product, Region-Based)

Definition: Routes customer calls based on predefined criteria. Usage: Enhances call handling efficiency. Availability:

  • Basic: Language-based only.
  • Higher Tiers: Supports all types.

20. Schedule-Based Calling

Definition: Allows scheduled callbacks for pending verifications. Usage: Reduces drop-offs in KYC completion. Availability:

  • Basic: No.
  • Higher Tiers: Yes.

21. Customer Outreach / Dialler Management

Definition: Automates follow-up calls for pending KYC applications. Usage: Increases KYC completion rates. Availability:

  • Basic & Managed: No.
  • Higher Tiers: Yes.

22. Consumer Analytics

  • Basic Analytics: Provides insights into KYC process efficiency.
  • Advanced Analytics: Includes funnel tracking, fraud detection. Availability:
  • Basic & Managed: Basic only.
  • Higher Tiers: Advanced.

23. Webhooks

Definition: Enables real-time data integration with external platforms. Usage: Automates workflows by pushing data to CRM, fraud detection systems. Availability:

  • Basic & Managed: No.
  • Higher Tiers: Yes.

24. Custom Database Connection

Definition: Allows integration with an external database for storing or retrieving KYC-related information. Usage: Enables real-time database connectivity for data verification. Availability:

  • Basic & Managed: No.
  • Premium & Enterprise: Yes.

25. On-premise Deployment

Definition: Enables businesses to host the KYC solution on their own infrastructure. Usage: Suitable for organizations with strict data security and compliance requirements. Availability:

  • Basic & Managed: No.
  • Premium & Enterprise: Yes.

26. MIS Over Email

Definition: Sends Management Information System (MIS) reports via email for better insights. Usage: Provides periodic KYC data summaries. Availability:

  • Basic: No.
  • Managed, Premium, Enterprise: Yes.

27. Android/iOS SDK

Definition: Provides SDKs for integrating KYC processes into mobile applications. Usage: Enables seamless in-app KYC verification. Availability:

  • Basic: No.
  • Managed, Premium, Enterprise: Yes.

28. RBAC (Role-Based Access Control)

Definition: Defines user roles and access levels within the KYC system Learn more about RBAC. Usage: Ensures secure access control for different team members. Availability:

  • Basic: Maker/ Checker/ Admin
  • Managed: Maker/ Checker/ Admin/ Product level admin
  • Premium & Enterprise: Maker/ Checker/ Admin/ Product level admin/ View only admin

29. Custom API Connector

Definition: Allows external systems to connect and interact with the KYC platform via APIs. Usage: Enables seamless data exchange between different platforms. Availability:

  • Basic & Managed: No.
  • Premium & Enterprise: Yes.

Index

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RBAC in KYC

Role-Based Access Control (RBAC) definitions and responsibilities in the context of Video KYC in India.

On this page

1. Custom Document Capture2. Pre-VCIP Form3. Reverse Geocoding4. VPN Detection5. Liveness Check6. Custom Theme7. Session Screen Recording8. Multipart Video Call9. Integrated CKYC Download10. Integrated CKYC Upload11. Integrated Aadhaar-based eKYC12. Integrated Digilocker Pull13. Penny Drop Bank Verification14. Customized Unique Journeys15. Document Facematch16. Data Storage17. Custom QNA18. Chat Box for Agent and User19. Call Routing (Language, Product, Region-Based)20. Schedule-Based Calling21. Customer Outreach / Dialler Management22. Consumer Analytics23. Webhooks24. Custom Database Connection25. On-premise Deployment26. MIS Over Email27. Android/iOS SDK28. RBAC (Role-Based Access Control)29. Custom API Connector