Introduction
An overview of the KwikID CKYC Automation Platform
Introduction to the CKYC Automation Platform
The KwikID CKYC Automation Platform is an end-to-end solution designed to fully automate the Central KYC (CKYC) process for Financial Institutions. It eliminates manual effort, ensures regulatory compliance with CERSAI, and accelerates customer onboarding through a scalable, AI-powered workflow.
The Automation Journey
Our platform orchestrates the entire CKYC lifecycle through a series of distinct, automated stages. This ensures that from the moment data is received to the final CKYC number generation, the process is efficient, transparent, and resilient.
High-Level Process Flow
View Detailed Process Flow Diagram
Complete CKYC automation workflow from data ingestion to final resolution
Core Platform Components
- CKYC Bulk Automation: An asynchronous, scheduled process that handles high-volume data intake, AI-powered data correction, and the creation of CERSAI-compliant batch files.
- CKYC CERSAI Integration: Manages the secure SFTP communication with CERSAI, automatically handling the submission of batches and the processing of all response files (
RES0,RES1,RES2). - Automated Match Resolution: Employs sophisticated workflows to automatically handle "Confirmed Match" and "Probable Match" cases without manual intervention.
- Search and Download API: Provides a secure, OTP-based mechanism (V3) for searching and downloading individual CKYC records on demand.
- Monitoring and Analytics: Delivers insights into the entire process through a dedicated business intelligence platform, tracking key performance indicators for operations, data quality, and compliance.
Key Benefits
🚀 Efficiency at Scale
- Process thousands of KYC records simultaneously with a fully asynchronous, background-driven workflow.
- Eliminate manual intervention from data intake to final resolution, significantly reducing operational costs.
- Accelerate customer onboarding by reducing the time-to-CKYC from days to hours.
🔒 Robust Security & Compliance
- Ensure 100% compliance with all CERSAI guidelines for data formatting, digital signatures, and file submission.
- Utilize end-to-end encryption for all data in transit and at rest, securing sensitive customer information.
- Maintain a complete and immutable audit trail for every action taken within the platform.
📊 Actionable Insights & Transparency
- Gain a real-time, 360-degree view of your CKYC operations through a comprehensive analytics dashboard.
- Monitor key performance indicators, track success rates, and analyze rejection reasons to drive continuous process improvement.
- Receive automated alerts for critical events, ensuring proactive issue management.
Getting Started
To begin leveraging the CKYC Automation Platform:
- Review the Documentation: Understand the complete workflow and features of each component.
- Integrate with the API: Use the provided specifications to integrate your core systems with our secure data intake API.
- Prepare Your Data: Ensure your KYC data is formatted according to the required specifications for seamless processing.
- Test in Sandbox: Validate your integration and workflows in our dedicated testing environment.
- Go Live: Transition to the production environment to begin full-scale automation.
Queue Viewer
The Kwikid Queue Viewer is a real-time queue management dashboard designed to monitor and manage customer service queues. The application provides administrators with a comprehensive view of queue status, user positions, and system health.
CKYC Data Ingestion
Step-by-step guide to generate CKYC zip files and upload them to CERSAI using the Data Ingestion Engine